Develop and implement a freight management system to confirm compliance with freight transport operator’s licence requirements
Overview
This standard is about developing and implementing a freight management system to confirm compliance with freight transport operator’s licence requirements. It involves carrying out a review of the organisation's current management systems to identify areas for development. It also includes confirming that the freight management system complies with operator licence requirements. You will be responsible for working with colleagues to make sure that they understand and use the systems, including compliance with the requirements of the licence.
This standard is for the Operator, who is the named licence holder, and the internal or external Transport Manager, who is held responsible for the operator's licence compliance.
Performance criteria
You must be able to:
P1 undertake an audit of internal management systems to identify and manage risks to operator’s licence compliance
P2 evaluate the internal audit outcome against the requirements for freight transport operator’s licence compliance
P3 define and develop an internal freight management system to confirm compliance with freight transport operator’s licence requirements
P4 develop an implementation plan for the freight management system
P5 confirm that the freight management system and implementation plans have been agreed by all colleagues involved
P6 communicate the freight management system and implementation plans to relevant colleagues in freight transport operations
P7 communicate the importance of the freight management system and relevant regulatory responsibilities to relevant colleagues
P8 train relevant colleagues in the use of the freight management system
P9 confirm that the freight management system has been implemented by colleagues involved
P10 work with relevant colleagues to obtain feedback on the effectiveness of the freight management system and implement agreed changes
Knowledge and Understanding
You need to know and understand:
K1 the principles and processes of carrying out an internal systems audit
K2 the requirements of the operator’s licence for freight transport operations
K3 the evaluation and reporting methods relevant to internal auditing systems
K4 the importance of defining the requirements of a freight management system to meet organisational and relevant regulatory needs
K5 the importance of including colleagues in the development of freight management systems and implementation plans for licence operations
K6 how to develop a freight management system to confirm compliance with freight transport operator’s licence requirements
K7 how to develop an implementation plan for a freight management system
K8 the importance of communicating and informing colleagues of changes and confirming their commitment to the freight management system in order to minimise the risk of non-compliance
K9 the benefits and importance of having a freight management system in place to comply with the freight transport operator’s licence requirements
K10 how to identify and manage non-compliance with the freight transport operator’s licence within your organisation
K11 the principles of continuous improvement and the benefits to the individual and the organisation
K12 the principles of planning, quality control and quality assurance
Scope/range
Freight management system should be set up to cover:
- drivers’ hours
- driver licence checks
- working time regulations
- tachograph procedures
- operator compliance (audit system)
- road worthiness
- vehicle defects and rectification
- maintenance of training records
- financial records
- legal documents
- Driver Certificate of Professional Competence (DCPC) and OCRS scoring
- suitability of operating centre
- cleaning facilities and safe systems of work.
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Freight management system: should include objectives, indicators, measurement, responsibilities, gathering and disseminating information, benchmarks, analysis, reporting, process manual
Colleagues: permanent, temporary, agency staff, external