Support individuals in undertaking their desired activities
Overview
This standard is about providing information and advice to help individuals resume occupational, educational, domestic, leisure or rehabilitation activities, or to identify new activities which will enhance the individual’s health and wellbeing. It includes working with the individual, their family and/or carers to agree realistic goals and taking action to achieve the desired activities.
Users of this standard will need to communicate effectively to meet individuals' needs and wishes and work in line with health and safety legislation, policy and practices.
Performance criteria
You must be able to:
P1. identify and agree the roles and responsibilities of yourself and others in supporting individuals in undertaking their desired activities
P2. respect the individual's rights and wishes relating to their privacy, beliefs, and dignity
P3. provide support to the individual and carers and ensure health and safety measures are implemented at all times
P4. establish consent and access information on supporting individuals in undertaking their desired activities
P5. refer to any previous assessments of the individual's needs
P6. talk with the individual to establish an understanding of their values, beliefs and interests
P7. actively listen to the individual and respond to their individual needs,
P8. familiarise yourself with the physical, psychological and social demands of the individual's desired activities
P9. develop a plan and agree objectives in accordance with the individual's ability to undertake desired activities
P10. encourage and motivate the individual to help them achieve realistic objectives
P11. help the individual recognise coping strategies, including those that have helped them in the past
P12. liaise with other agencies and services to ensure information gathered for the individual is current, accurate and appropriate
P13. organise activities and identify any resources that will be required for the individual to undertake the activities
P14. identify any aids and adaptations that will be required for the individual to undertake desired activities
P15. provide the individual with relevant contacts and make referrals to other agencies where required
P16. review the effectiveness of actions and adapt interventions as necessary, in negotiation with the individual
P17. complete all relevant documentation required for supporting individuals in undertaking their desired activities
Knowledge and Understanding
You need to know and understand:
K1. how to access and interpret all relevant work instructions, legislation, guidelines, policies, procedures and protocols needed to support individuals in undertaking their desired activities
K2. the scope and limitations of your own competence, responsibilities and accountability as it applies to your job role
K3. specific procedures for reporting issues which are beyond your competence, responsibilities and accountability
K4. the needs of individuals and carers including issues relating to dignity, confidentiality, and privacy
K5. how to ask questions, listen carefully and summarise back
K6. how to establish an understanding of an individual's values, beliefs and interests
K7. how to ensure the health and safety of individuals undertaking desired activities
K8. how to set goals that are SMART (Specific, Measurable, Achievable, Realistic and Time-bound)
K9. how to identify the physical, psychological and social demands of the individual's desired activities
K10. the contribution that meaningful occupation/activity can make to an individual's sense of wellbeing
K11. how to help individuals identify coping strategies
K12. the range of motivations people may have for changing their behaviour and lifestyle, and how to discover their motivations
K13. how to obtain and interpret assessments of the individual's needs
K14. how to identify any resources or adaptations that will be required for the individual to undertake desired activities
K15. the availability and resource implications of local services
K16. how to identify exercises that are available to help individuals develop the ability to undertake desired activities
K17. basic counselling techniques
K18. the bio-psycho-social model of health
K19. how to complete and safely store all relevant documentation in accordance with organisational requirements