Monitor work targets to make changes in staffing levels in a retail organisation

This standard is about collecting, monitoring information about progress towards work targets and making justifiable recommendations for changes in staffing levels in your retail organisation.

This standard is for staff with responsibility for monitoring work targets and making changes to staffing levels.

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

• Monitor work targets to make changes in staffing levels in a retail organisation

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1. follow your workplace procedures to collect and organise information about the staff available and the work they are doing in your workplace
2. assess whether there are sufficient staff for work targets to be realistically achieved following your workplace procedures
3. collect, monitor and evaluate information regarding progress towards achieving work targets following your workplace procedures
4. follow your workplace procedures to assess information collected about staffing and achievement of targets to make factual judgements of how effective staff are
5. recommend changes in staffing to the correct people following your workplace procedures
6. follow your workplace procedures to change staffing levels and revise schedules so that targets can be met
7. share monitoring results to the people who need them following your workplace procedures
8. use the monitoring results to encourage staff to reach their targets following your workplace procedures

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1. how staffing levels and the way in which staff are used utilised can effect the work that can be done
2. how to collect, monitor and evaluate information on staffing and work targets in your workplace
3. how to change staffing levels and schedules
4. the factors, other than staffing, that may affect progress towards work
   targets and the effect these are likely to have
5. how to justify changes in staffing levels
6. how your manner and behaviour are likely to influence staff's response when presenting the results of monitoring work targets

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3

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2030

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Current

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Original

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Skillsmart Retail

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SSR.E309

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Managers in Distribution, Storage and Retailing, Owner/Manager, Retail and Commercial Enterprise, Retailing and Wholesaling, Storage and Retailing, Team Leader

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7111

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Retailing; retailers; monitors; monitoring; watches; watching; workforce; numbers; compares; comparing; rotas

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