Assess, monitor and control risks to health and safety and provide training in a retail organisation

URN: PPL.E306
Business Sectors (Suites): Retail
Developed by: People 1st
Approved: 2025

Overview

This standard is about checking that your retail organisation is a safe and healthy place, by using day-to-day monitoring, specific regular checks and planned assessments. It is about keeping accurate records and training staff to protect health and safety. It includes checking premises, stock and equipment including Personal Protective Equipment (PPE). Control of Substances Hazardous to Health (COSHH) must also be monitored.

This standard is for owners, managers, team leaders and nominated
Health and Safety representatives in retail organisations who assess, monitor and control health and safety risks but who do not hold recognised qualifications for Health and Safety in the workplace.

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

  • Assess, monitor and control risks to health and safety and provide training in a retail organisation

Performance criteria

You must be able to:

  1. monitor your workplace continually to make sure it is clean and free from health and safety risks
  2. assess identified health and safety risks you observe for their severity and to check if they breach relevant legislation or your workplace procedures
  3. prioritise risks in the order in which they should be controlled and eliminated following your workplace procedures
  4. control any health and safety risks following your workplace procedures
  5. obtain advice from the appropriate authority when a risk cannot be controlled following your workplace procedures
  6. monitor staff to confirm that they are using equipment, PPE and hazardous substances according to your workplace procedures t and relevant legislation
  7. provide or organise staff training, instructions and information when incidents occur
  8. carry out health, safety and maintenance checks following relevant legislation and your workplace procedures
  9. review and update assessment procedures to take account of changes in factors affecting health and safety following your workplace procedures and relevant legislation
  10. record risk assessments accurately and make the records available to those who need them following your workplace procedures and relevant legislation
  11. maintain all relevant records to support your assessments, monitoring and control activities following workplace procedures and relevant legislation

Knowledge and Understanding

You need to know and understand:

  1. your rights, duties and responsibilities under relevant health and safety legislation including fire safety, accident reporting, first aid and COSHH
  2. your workplace procedures for monitoring and assessing health and safety and incidents
  3. when and how to arrange health and safety training for staff
  4. where to get information and advice about relevant health and safety legislation and workplace procedures
  5. who to report the results of risk assessments to
  6. what safety equipment and protective clothing are available, how to use it and the relevant legislation requirements
  7. how to monitor staff and confirm that they are using equipment, PPE and hazardous substances according to your workplace procedures and relevant legislation
  8. What is a risk and how to identify and control different risks
  9. why there is a need to assess risks and how to do this
  10. how to communicate with relevant stakeholders to control risks
  11. how to maintain all relevant records that support your assessments, monitoring and control activities following workplace procedures and relevant legislation

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

4

Indicative Review Date

2030

Validity

Current

Status

Original

Originating Organisation

Skillsmart Retail

Original URN

SSR.E306

Relevant Occupations

Manager, Managers and Senior Officials, Managers in Distribution, Storage and Retailing, Retail and Commercial Enterprise, Retailing and Wholesaling, Team Leader, Safety Officer

SOC Code

7111

Keywords

Retailing; retailers; assesses; assessing; assessments; controls; controlling; limits; limiting; monitors; monitoring; dangers; threats; evaluates; evaluating; evaluations