Prepare newspapers and magazines for return to the merchandiser

This standard is about preparing unsold newspapers and magazines for return to the merchandiser so your retail organisation can receive the credit owed for unsold items.

This standard is for staff with responsibility for preparing newspapers and magazines for return to the merchandiser

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

• Prepare newspapers and magazines for return to the merchandiser

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1. follow your workplace procedures to prepare returns of unsold newspapers and magazines by the agreed collection time
2. identify items that need returning following your workplace procedures
3. safely stack returns in accordance with any stated instructions following your workplace procedures
4. follow your workplace procedures to wrap returns using methods that protect items and minimise wastage of wrapping materials
5. label returns clearly with all the requested information following your workplace procedures
6. manually handle piles of newspapers and magazines for return following relevant legislation and your workplace procedures
7. put returns in the agreed place ready for collection following your workplace procedures
8. complete returns documentation with all the required information following your workplace procedures
9. file returns documentation following your workplace procedures and relevant legislation
10. follow your workplace procedures for managing missed returns and those that are not collected by the merchandiser

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1. why it is important to return unsold newspapers and magazines promptly in line with your retail organisation'sworkplace procedures
2. the agreed collection times for returns with the merchandiser
3. how to organise your work so that returns for collection are ready by the agreed times
4. what information is required to enable preparation of returns, where to get this information and how to interpret it
5. the required order for stacking returns
6. the materials and methods to use for wrapping returns securely and with minimum waste
7. the information that needs to appear on the return labels
8. safe lifting and manual handling procedures
9. where to put returns ready for collection
10. the documentation required to complete make a return and how to complete it
11. where to file and record returns documentation
12. your retail organisation'sworkplace procedures for dealing with missed returns and returns that aren't collected by the merchandiser

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3

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2030

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Current

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Original

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Skillsmart Retail

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SSR.E210

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Owner/Manager, Retail and Commercial Enterprise, Retailing and Wholesaling, Sales and Customer Services Occupations, Sales Assistants and Retail Cashiers, Team Leader

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7111

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Retailing; retailers; prepares; preparing; preparation; returns; returning

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