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Replenish goods on sale in a retail organisation

URN: PPL.B206
Business Sectors (Suites): Retail
Developed by: People 1st
Approved: 2025

Overview

This standard is about replenishing goods on sale in a retail organisation by ordering new supplies of goods from the store area, preparing goods for sale, placing goods in relevant places, rotating goods and checking demand for goods. This standard involves using a stock control system.
This standard is for all staff who replenish and order goods from the store area for sale in a retail organisation.

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

  • Replenish goods on sale in a retail organisation

Performance criteria

You must be able to:

  1. order sufficient goods to maintain the correct levels of goods on sale following your workplace procedures
  2. prepare goods for sale following your workplace procedures
  3. arrange for goods to be moved to the sales floor when required following your workplace procedures
  4. follow your workplace procedures for replenishing various types of goods on sale
  5. use your workplace display fixtures and equipment safely following your workplace procedures ensuring goods are secure
  6. rotate goods correctly and with the least possible disturbance to customers and staff following your workplace procedures
  7. follow your workplace procedures for recycling packaging waste
  8. update the stock control system following your workplace procedures
  9. notice changes in demand for goods and decide what levels are suitable following your workplace procedures
  10. follow your workplace procedures to recommend changes in goods ordering to suit demand

Knowledge and Understanding

You need to know and understand:

  1. how to use the stock control system to identify the types and quantities of goods to order for sale in your workplace
  2. how to prepare and send orders for goods, and why this should be done accurately, at the correct times and following your workplace procedures
  3. how to prepare different types of goods for sale in your workplace
  4. how to decide when to move goods to the sales area and the arrangements to make for moving goods following your workplace procedures
  5. your workplace procedures for replenishing various types of goods
  6. your workplace procedures for using display fixtures and equipment safely and securely
  7. your workplace procedures for recycling packaging waste
  8. why goods need rotating
  9. your workplace procedures for rotating goods correctly and without disturbing customers and staff any more than required
  10. why your workplace's stock control systems need to be accurately updated
  11. why demand for goods should be regularly checked
  12. factors that can affect demand
  13. who to approach with suggestions for changes to the levels of goods being ordered when following your workplace procedures

Scope/range

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

Links To Other NOS

PPL.B205 Check the level of goods on sale in a retail organisation

External Links

Version Number

4

Indicative Review Date

2030

Validity

Current

Status

Original

Originating Organisation

Skillsmart Retail

Original URN

SSR.B206

Relevant Occupations

Retail and Commercial Enterprise, Retailing and Wholesaling, Sales and Customer Services Occupations, Sales Assistants and Retail Cashiers, Storage and Retailing

SOC Code

7111

Keywords

Retailing; retailers; checks; checking; stocking; stocks; goods; products;items; produce; materials; replenishes; replenishing; replenishment; shelf filling; facing up