Move goods and materials manually in a retail organisation

URN: PPL.B101
Business Sectors (Suites): Retail
Developed by: People 1st
Approved: 2025

Overview

This standard is about manually moving goods and materials. It does not involve using a lift truck, but it does include other types of manually operated lifting equipment. It is about working safely as well as placing goods and materials in the correct location in your retail organisation.

This standard is for staff involved in moving goods and materials manually in a retail organisation.

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

  • Move goods and materials manually in a retail organisation

Performance criteria

You must be able to:

  1. check where goods and materials are to be stored
  2. check what time the task must be completed by
  3. check that the equipment required is available and in working order
  4. identify any faults with the equipment, report and alert others to the fault according to your workplace procedures
  5. use safe techniques for manually handling goods and materials following your workplace procedures
  6. recognise when assistance is required in moving goods and materials manually
  7. ask for assistance when it is required to put goods and materials in the correct locations
  8. place goods and materials so that they can be identified and reached easily
  9. move and place goods and materials within the time allowed
  10. ask the right person for advice when you are having trouble placing goods and materials correctly

Knowledge and Understanding

You need to know and understand:

  1. the types of goods and materials for moving manually within your area of responsibility
  2. the various storage facilities within your workplace, where they are and the differences between them
  3. which goods and materials go where
  4. the equipment that is available to assist with manually moving goods and materials and what it is used for
  5. how to use the required equipment when moving goods and materials
  6. what can go wrong with equipment, and what to do about it
  7. how to handle and move goods and materials safely
  8. when to ask for help and who to ask
  9. why it is important to place goods and materials correctly
  10. how to place goods and materials so that they can be easily identified
  11. why stock rotation is important
  12. how to rotate stock
  13. who to ask for advice about placing goods and materials correctly

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary

Goods and materials – Retail goods for sale and your workplace’s materials such as consumables and equipment etc.


Links To Other NOS


External Links


Version Number

3

Indicative Review Date

2030

Validity

Current

Status

Original

Originating Organisation

Skillsmart Retail

Original URN

SSR.B101

Relevant Occupations

Elementary Goods Storage Occupations, Elementary Occupations, Elementary Sales Occupations, Retail and Commercial Enterprise, Retailing and Wholesaling, Storage and Retailing

SOC Code

7111

Keywords

Retailing; retailers; stocking; stocks; moving; moves; items; products