Deliver employment relations negotiations

This standard is about delivering employment relations negotiations. It includes identification of the organisation’s objectives and strategy for negotiations, facilitating negotiations in accordance with relevant procedures and protocols. It covers providing appropriate support to managers during negotiations, ensuring implementation of agreements and evaluating the process to inform continuous improvement.

This standard is for HR professionals who are involved in delivering employment relations negotiations.

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1. identify your organisation’s objectives and strategy for relations negotiations
2. assess the nature of potential conflicts and methods of resolving them
3. facilitate negotiations with employee representatives
4. follow agreed procedures and protocols on employment relations issues
5. monitor negotiations in accordance with legal requirements, relevant codes of conduct and organisational procedures
6. review the progress of negotiations to achieve set objectives
7. provide support and advice to managers during negotiations
8. finalise employment relations negotiations
9. maintain security for all records of negotiations and agreements
10. implement all agreements
11. provide support and guidance relevant to employment
12. review and evaluate the negotiation process to inform continuous improvement

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1. your organisational strategies, values, goals and objectives
2. the sectors in which your organisation operates and the market factors impacting on its performance
3. the sources of specialist information and expertise and how to access it
4. the relevant legislation and codes of conduct relating to employment relations negotiations
5. your organisation’s employment relations procedures and protocols
6. the principles of assessment and mitigation of risks
7. the methods of preventing the disagreements or escalation of conflicts
8. the principles of employment relations negotiation and how to apply them
9. the range of interpersonal skills and knowledge required in employment relations negotiations
10. the relevant communication channels within your organisation
11. the circumstances in which negotiating positions might need to be adapted
12. the considerations of mental health and diversity and equality
13. the types of support that managers may require during negotiations and how to provide them
14. the arbitration, mediation and conciliation agencies and the circumstances in which they can be used
15. the methods of monitoring negotiations in accordance with legal requirements, relevant codes of conduct and organisational procedures
16. the records of negotiations and agreements and how long these should be kept
17. how to implement all agreements
18. the principles of agility, continuous improvement and business partnering needs
19. the Equality, Diversity and Inclusion (EDI) practices
20. the relevant data protection regulation

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1

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2030

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Current

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Original

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Instructus

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CFAHR12

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Personnel, Training and Industrial Relations Managers, Personnel and industrial relations officers

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4136

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Human resources; HR; employment relations; negotiation; mediation; arbitration and conciliation

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