Lead partnership working arrangements

URN: HSCCLD417
Business Sectors (Suites): Health and Social Care & Childcare Learning and Development
Developed by: Skills for Care & Development
Approved: 2026

Overview

This standard sets out the requirements for leading partnership working arrangements. You will need to coordinate partnerships, define roles and responsibilities, and establish governance structures. You will identify gaps in expertise, manage conflicts, and support others in resolving challenges. Ensuring secure information sharing, legal compliance, and continuous improvement will be key to delivering effective services and achieving positive outcomes for individuals.


Performance criteria

You must be able to:

  1. identify gaps in expertise and determine where external collaboration is required
  2. gather and verify information about potential partners to ensure expertise and capacity 
  3. establish and contact partners that you need to work with to meet workplace objectives 
  4. recognise the values, ethos, standards and purpose of other partners
  5. work in ways that respect the diverse skills, values and expertise of all partners 
  6. establish the purpose and arrangements of partnership working
  7. agree shared outcomes of working in partnership 
  8. agree the roles and responsibilities of each partner to carry out actions to achieve agreed outcomes 
  9. work with others to monitor and review achievements of actions and outcomes 
  10. act where there are challenges in achieving actions or outcomes 
  11. manage conflicts of interest and disagreements with others in ways that promote positive outcomes 
  12. work collaboratively to evaluate the effectiveness of partnerships against service objectives
  13. work with individuals and others to ensure their views and preferences inform planning and decision-making
  14. work with others to identify areas of good practice and required changes in partnership working 
  15. work with others to develop action plans to improve partnership working 
  16. establish arrangements for sharing information with partners
  17. work with individuals and others to review information sharing arrangements
  18. complete records and reports required for leading partnership working arrangements
  19. reflect on how you carried out your roles and responsibilities when leading partnership working arrangements

Knowledge and Understanding

You need to know and understand:

  1. the purpose, remit and responsibilities of partners 
  2. the importance of establishing governance arrangements for partnership work 
  3. techniques for agreeing shared outcomes and roles with partners equitably
  4. techniques for problem-solving and innovative thinking in partnership working
  5. how to contribute to the development of systems, practices, policies, and procedures for partnership working
  6. methods for agreeing and reviewing protocols with individuals and others for sharing information with partners
  7. the influence of neurodivergence and additional needs on partnership working arrangements 
  8. the influence of culture and background on partnership working arrangements 
  9. methods of supporting others to work with and support individuals
  10. how to lead on dignity, kindness, and compassion in partnership working arrangements
  11. how to support emotional regulation during partnership working
  12. how to lead on the application of trauma informed principles in partnership working arrangements
  13. strategies for managing conflicts of interest, issues and concerns with partners
  14. methods for evaluating the effectiveness of partnerships against service objectives
  15. methods for monitoring and reviewing the achievement of actions and outcomes in partnership work
  16. approaches to identifying areas of good practice and areas for improvement in partnership working
  17. how to develop action plans to improve partnership working
  18. how to use digital tools and devices in partnership working arrangements
  19. the records and reports required for leading partnership working arrangements
  20. theories relevant to leading partnership working arrangements
  21. the relevant legal requirements, standards of practice, frameworks and guidance for leading partnership working arrangements
  22. the workplace requirements on equality, diversity, inclusion, and rights when leading partnership working arrangements
  23. how your personal experiences and unconscious bias may impact leading partnership working arrangements, and how to address this 
  24. the role of supervision, reflective practice and learning and development in partnership working

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary

The glossary for this National Occupational Standard is available on the Skills for Care and Development website.


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

2031

Validity

Current

Status

Original

Originating Organisation

Skills for Care and Development

Original URN

HSCCLD417

Relevant Occupations

Social Care and Childrens Care

SOC Code


Keywords

Lead partnership working, Health and Social Care & Children's Care Learning and Development