Promote equality, diversity, inclusion and rights of individuals

URN: HSCCLD38
Business Sectors (Suites): Health and Social Care & Childcare Learning and Development
Developed by: Skills for Care & Development
Approved: 2026

Overview

This standard identifies the requirements for promoting and protecting the rights of individuals. This includes empowering individuals to exercise their rights and respect the rights of others, promoting a rights-based culture that values and respects equality, diversity and inclusion of all individuals. It also addresses the rights of individuals in relation to information about themselves and the need to promote confidence in individuals that their rights will be upheld in the work setting.


Performance criteria

You must be able to:

  1. promote the rights of individuals to access information about themselves in accessible formats, and make comments and complaints 
  2. ensure the rights of individuals to communicate using their preferred language and method 
  3. demonstrate a culture of anti-discriminatory practice which promotes respect for the dignity and privacy of individuals 
  4. work in partnership with individuals and others to identify their lived experience, background, values and beliefs  
  5. empower individuals to advocate for their rights, values, culture, spirituality and preferences 
  6. empower individuals to exercise their rights and respect the rights of others 
  7. ensure individuals rights to make informed choices and decisions about their lives and wellbeing 
  8. ensure that individual rights, values, beliefs and preferences are at the centre of all actions and decisions 
  9. promote the rights of individuals to manage risks and positive risk take 
  10. support individuals with the complexity of decisions they need to make to balance their rights, values and preferences with those of others 
  11. support individuals to identify strategies for managing emotional regulation when dealing with challenges to equality, diversity, inclusion and rights 
  12. model anti-discriminatory practice that encourages others to work in ways that promote equality, diversity, inclusion and rights
  13. intervene and take action to address discrimination by individuals and others
  14. complete records and reports required for equality, diversity, inclusion and rights of individuals
  15. reflect on how you carried out your role and responsibilities to promote equality, diversity, inclusion and rights of individuals

Knowledge and Understanding

You need to know and understand:

  1. what protected characteristics are
  2. the different types of discrimination and the behaviours which may be an expression of these
  3. possible effects of stigma, stereotyping, prejudice and labelling on individuals
  4. how to support emotional regulation during challenges to equality, diversity, inclusion and rights
  5. the assumptions and oppressions which surround different groups and the ways in which this is built into society and organisations
  6. how to ensure that the rights and needs of individuals are represented, using advocates, digital technology and interpreters
  7. the effect of neurodivergence and additional needs on the equality, diversity, inclusion and rights of individuals
  8. the impact of social, economic and health inequalities
  9. the importance of providing compassionate care to support spiritual wellbeing
  10. the importance of dignity, kindness and compassion in promoting equality, diversity, inclusion and rights of individuals
  11. how to empower individuals to exercise their rights and respect the rights of others 
  12. the influence of culture, background and spirituality on the equality, diversity, inclusion and rights of individuals
  13. the complexity of decisions that individuals need to make to balance their rights, values and preferences with those of others
  14. how and where to access information and support to promote equality, diversity, inclusion and rights of individuals
  15. how to apply trauma informed principles to promote equality, diversity, inclusion and rights of individuals 
  16. principles of risk assessment, risk management and positive risk taking
  17. the records and reports required for promoting equality, diversity, inclusion and rights of individuals
  18. theories relevant to equality, diversity, inclusion and rights of individuals
  19. the relevant legal requirements, standards of practice, frameworks, and guidance for promoting equality, diversity, inclusion and rights of individuals
  20. the workplace requirements on equality, diversity, inclusion and rights of individuals
  21. how to respond to issues and concerns when promoting equality, diversity, inclusion and rights of individuals
  22. how to work in partnership with others to promote the equality, diversity, inclusion and rights of individuals
  23. how your personal experiences and unconscious bias may impact when promoting equality, diversity, inclusion and rights of individuals, and how to address this
  24. the role of supervision, reflective practice and learning and development in promoting equality, diversity, inclusion and rights of individuals

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary

The glossary for this National Occupational Standard is available on the Skills for Care and Development website.


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

2031

Validity

Current

Status

Original

Originating Organisation

Skills for Care & Development

Original URN

HSCCLD38

Relevant Occupations

Social Care and Childrens Care

SOC Code


Keywords

Equality, diversity, inclusion and rights, Health and Social Care & Children’s Care Learning and Development