Promote the social and emotional wellbeing of individuals

URN: HSCCLD310
Business Sectors (Suites): Health and Social Care & Childcare Learning and Development
Developed by: Skills for Care & Development
Approved: 2026

Overview

This standard outlines the requirements for promoting the social and emotional wellbeing of individuals. It includes supporting individuals to develop positive relationships, build resilience and understand, express and regulate emotions.


Performance criteria

You must be able to:

  1. create inclusive, safe and welcoming environments that value and support individuals 
  2. identify and agree the roles and responsibilities of yourself and others to promote the social and emotional wellbeing of individuals
  3. work in partnership with individuals and others to agree, plan, monitor and evaluate short, medium and long-term outcomes for social and emotional wellbeing support 
  4. work in partnership with individuals and others to plan, monitor, and evaluate their social skills, emotional skills and emotional regulation 
  5. encourage individuals to explore, recognise and express their thoughts, ideas and emotions
  6. support individuals to express their future hopes and aspirations 
  7. support individuals to ask questions and make informed choices 
  8. observe and support social and emotional development through naturally occurring situations with others
  9. encourage individuals to recognise and respond to the emotions of others, promoting empathy and supportive responses
  10. motivate individuals to participate in meaningful tasks, activities, play or new experiences  
  11. encourage individuals to consider information and risks before they act 
  12. validate emotions and encourage emotional expression in ways that minimises harm to individuals and others 
  13. promote resilience by encouraging individuals to address challenges, resolve conflicts and learn from setbacks 
  14. model and encourage restorative discussions and practices
  15. promote the recognition of small positive aspects in daily life to enhance the sense of contentment and optimism for individuals
  16. work in partnership with individuals and others to feedback on the progress made towards short, medium or long-term outcomes for social and emotional wellbeing support
  17. work in partnership to make any required changes to the support or outcomes 
  18. complete records and reports required for promoting the social and emotional wellbeing of individuals 
  19. reflect on how you carried out your roles and responsibilities to promote the social and emotional wellbeing of individuals

Knowledge and Understanding

You need to know and understand:

  1. how to create safe, inclusive and welcoming environments 
  2. how to name emotions, using inclusive communication which meets the preferences and needs of individuals 
  3. how to plan, monitor and evaluate social and emotional wellbeing support 
  4. the role of advocacy, community, support networks and digital technology in supporting social and emotional wellbeing 
  5. how to observe and notice signs of stress and distress 
  6. how to recognise and monitor behaviour as a form of communication and expression of emotions 
  7. how monitoring patterns of behaviour supports the development of proactive strategies for emotional regulation 
  8. the environmental, developmental and sensory factors which may impact emotional regulation 
  9. the influence of neurodivergence and additional needs on social and emotional wellbeing of individuals
  10. how social, physical, and economic factors shape social and emotional development and experiences of individuals
  11. the influence of culture, background and spirituality on the social and emotional wellbeing of individuals 
  12. how to apply trauma informed principles to support the social and emotional wellbeing of individuals
  13. the importance of dignity, kindness and compassion in the social and emotional wellbeing of individuals
  14. how to validate the emotions of individuals and support them to understand the emotions of others
  15. how to support the development of social and emotional skills 
  16. the principles of risk management and positive risk-taking
  17. the importance of your own wellbeing and safety and that of others
  18. how to support individuals to make informed choices and consider the needs of others 
  19. the value of group activities and new experiences in developing social and emotional wellbeing
  20. how to model and encourage restorative conversations and practices
  21. the records and reports required for promoting the social and emotional wellbeing of individuals
  22. theories relevant to the social and emotional wellbeing of individuals
  23. the relevant legal requirements, standards of practice, frameworks, and guidance for promoting the social and emotional wellbeing of individuals
  24. the workplace requirements on equality, diversity, inclusion, and rights when promoting social and emotional wellbeing of individuals 
  25. how to work in partnership with others to promote the social and emotional wellbeing of individuals
  26. how your personal experiences and unconscious bias may impact when promoting the social and emotional wellbeing of individuals, and how to address this
  27. the role of supervision, reflective practice and learning and development in promoting the social and emotional wellbeing of individuals

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary

The glossary for this National Occupational Standard is available on the Skills for Care and Development website.


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

2031

Validity

Current

Status

Original

Originating Organisation

Skills for Care & Development

Original URN

HSCCLD310

Relevant Occupations

Social Care and Childrens Care

SOC Code


Keywords

Social and emotional wellbeing, Health and Social Care & Children’s Care Learning and Development