Support trauma informed practice

URN: HSCCLD27
Business Sectors (Suites): Health and Social Care & Childcare Learning and Development
Developed by: Skills for Care & Development
Approved: 2026

Overview

This standard identifies the requirements for supporting trauma informed practice. It includes recognising that individuals can experience trauma at any stage of their lives, whether in childhood or adulthood. Trauma informed practice requires approaches for inclusive communication, person-centred and relationship-based practices. This includes supporting recovery through safety, trust and collaboration, empowering individuals to have choice and control in their lives.


Performance criteria

You must be able to:

  1. access information and resources on trauma informed approaches to practice
  2. identify the potential impact of trauma on individuals when providing care or support
  3. contribute to creating inclusive and safe environments which value and support individuals 
  4. recognise and minimise potential environmental, psychological and sensory triggers related to the trauma of individuals 
  5. contribute to a workplace culture of openness, mutual support and rights-based practice
  6. implement agreed approaches for recovery and to minimise the risks of re-traumatisation of individuals
  7. build consistent person-centred relationships with individuals and apply the principles of trauma informed practice 
  8. use inclusive communication that meets the communication support needs, culture, and preferences of individuals
  9. use agreed approaches to support the recovery, emotional regulation and reduce the risk of re-traumatisation of individuals
  10. respect and acknowledge the emotions and experiences of individuals
  11. support and encourage individuals to build relationships and make positive connections with others
  12. support individuals to build on their strengths and have choice and control in their lives
  13. support individuals to make decisions and adapt to change 
  14. work in partnership with individuals when providing care or support 
  15. contribute to reaffirming the strengths, efforts and achievements of individuals
  16. contribute to record and reports required to support trauma informed practice
  17. reflect on how you carried out your roles and responsibilities when supporting trauma informed practice, with feedback from others

Knowledge and Understanding

You need to know and understand:

  1. where to access information and resources on trauma informed approaches in practice
  2. the principles of trauma informed practice and how to apply them to support individuals
  3. types of events and experiences that may cause trauma, including adverse childhood experiences
  4. how to create inclusive and safe environments which value and support individuals 
  5. the impact of trauma on the brain, body, behaviour and responses to stress 
  6. the potential environmental, psychological and sensory triggers related to trauma
  7. the verbal and non-speaking cues of individuals that may indicate signs of trauma
  8. how to recognise behaviour as a form of communication
  9. the importance of using and promoting inclusive communication that meets the communication support needs, culture, and preferences of individuals
  10. your role in contributing to a workplace culture of openness, mutual support and rights-based practice
  11. how to reduce the risks of re-traumatisation 
  12. how to strengthen the resilience of individuals and support their recovery 
  13. the role of community, culture, networks and relationships in promoting recovery 
  14. how to build person-centred relationships
  15. types of digital tools and devices that can support trauma informed practice
  16. the influence of neurodivergence and additional needs on individuals who have experienced trauma 
  17. methods and techniques for developing emotional regulation 
  18. how to use active listening, empathy and body language when supporting individuals who have experienced trauma 
  19. the importance of dignity, kindness and compassion when supporting individuals who have experienced trauma
  20. how to enhance the capacity and capability of individuals to develop trust and make connections with others
  21. how to empower individuals to build on their strengths and have choice and control in their lives
  22. the role of feedback in creating a safe, trustworthy and empowering relationships 
  23. the records and reports required for supporting trauma informed practice
  24. the relevant legal requirements, standards of practice, frameworks, and guidance for supporting trauma informed practice
  25. the workplace requirements on equality, diversity, inclusion, and rights when supporting trauma informed practice
  26. how your personal experiences and unconscious bias may impact when supporting trauma informed practice, and how to address this
  27. the role of supervision, reflective practice and learning and development in supporting trauma informed practice

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary

The glossary for this National Occupational Standard is available on the Skills for Care and Development website.


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

2031

Validity

Current

Status

Original

Originating Organisation

Skills for Care & Development

Original URN

HSCCLD27

Relevant Occupations

Social Care and Childrens Care

SOC Code


Keywords

Trauma informed practice, Health and Social Care & Children's Care Learning and Development