Manage and monitor the work of scientific or technical teams
Overview
This standard covers the competence you will need to
manage and monitor the work of scientific or technical
teams in accordance with approved procedures and
practices.
You will be required to demonstrate and manage the work
of scientific or technical teams, in accordance with
approved procedures and practices. You will be expected
to identify and use relevant business, scientific or technical
understanding and methods and skills to address
workplace problems that are well defined but complex and
non-routine in accordance with workplace procedures.
The activity is likely to be undertaken by someone in a
science related work setting, including individuals working
in hospitals, scientific laboratories, schools and universities.
Performance criteria
You must be able to:
P1 ensure that your work is carried out in accordance with
workplace procedures
P2 use safe practices and the appropriate personal
protection equipment (PPE) when performing scientific or
technical activities
P3 set out and positively communicate the department
goals and each team's objectives to team leaders
P4 involve team leaders in planning how their team will
achieve its scientific or technical objectives
P5 ensure that each team leader has personal work
objectives and understands how achieving these will
contribute to achievement of the workplace objectives
P6 encourage and support team leaders to achieve their
personal work objectives and those of their team
P7 provide recognition when individual and team objectives
have been achieved
P8 help individuals and the team find solutions to problems
and issues with objectives and the work environment
P9 encourage and recognise creativity and innovation
within teams
P10 monitor progress and achievement against each
team's agreed objectives for workplace activities
P11 present the results of the work done to the appropriate
people, in accordance with departmental and organisational
procedures
Knowledge and Understanding
You need to know and understand:
K1 the health and safety requirements of the area in which
you are carrying out the scientific or technical activities
K2 the implications of not taking account of legislation,
regulations, standards and guidelines when conducting
scientific or technical activities
K3 the scientific or technical techniques and processes you
must use correctly in the workplace.
K4 the importance of wearing protective clothing, gloves
and eye protection for scientific or technical activities
K5 the importance of correct identification, and any unique
workplace coding system
K6 the organisational requirements for maintaining the
security of the workplace and keeping confidential
documents
K7 the workplace business aims and goals and the
planning process
K8 the workplace organisational structure, its values and
culture
K9 how your scientific or technical activities add value
through delivering workplace products, services and
processes
K10 the lines of communication and responsibilities in your
department, and the links with the rest of the organisation
K11 the limits of your own authority and to whom you
should report if you have problems that you cannot resolve
K12 the different ways in which you are set your agreed
personal work objectives
K13 the different perspectives and approaches that are
important when exercising autonomy or judgement about
COGLATA4-13 Manage and monitor the work of scientific or technical teams 3
scientific or technical activities used
K14 the types of investigation initiated and used to review
the effectiveness or appropriateness of methods, action
and results of your scientific or technical work
K15 how to identify and assess the scientific or technical
requirements of work roles
K16 the planning required for the teams and team leaders
to achieve their workplace scientific or technical objectives
K17 how to set and monitor the work objectives and
performance of teams
K18 how the quality, cost and delivery targets of teams are
measured
K19 the types of support and advice that team leaders are
likely to need
K20 the reporting procedure in the event of deviations from
team plans
K21 the document control and reporting procedures that
should be used
K22 the reasons why effective communication is important,
and the methods used for communicating effectively
Scope/range
- discuss and agree your teams' workplace performance
requirements with one of the following people:
1.1 supervisor
1.2 team leader
1.3 health and safety officer
1.4 manager
1.5 head of department
1.6 teacher or trainer - help your team leader's performance with the following:
2.1 progress against objectives for workplace activities plus
four from the following:
2.2 technical support for a procedure
2.3 introduction of new equipment
2.4 problem diagnosis and solution
2.5 introduction of new process
2.6 technical advice and guidance
2.7 a defective product or piece of equipment
2.8 evaluating the possible use of a new raw material within
an existing process - provide scientific or technical information from all of the
following sources:
3.1 changes in legislation
3.2 new methods and techniques
3.3 findings from internal activities - use the following sources of support to help your teams:
4.1 budget v actual performance reports
4.2 team meetings/discussion plus two of the following
sources:
4.3 scientific or technical documents
4.4 new curriculum
4.5 workplace guidelines or procedures
4.6 student/learner assessments
4.7 external specialist/associate
4.8 new or changes in a scheme of work - agree scientific or technical work objectives with your
teams with targets that are all of the following:
5.1 specific
5.2 achievable
5.3 time-bound
5.4 measurable
5.5 realistic - record and communicate details of the work done, to the
appropriate people, using:
6.1 verbal report plus one method from the following:
6.2 written or typed report
6.3 computer-based record
6.4 specific workplace documentation
6.5 electronic mail