Sell products and/or services remotely
URN: CFASAL018
Business Sectors (Suites): Sales (2013)
Developed by: Skills CFA
Approved:
2016
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2016
Validity
Current
Status
Original
Originating Organisation
Original URN
Relevant Occupations
Business Sales Executives, Marketing and Sales Managers, Sales Accounts and Business Development Managers, Sales Related Occupations, Telephone Salespersons
SOC Code
3552
Keywords
Inbound selling; outbound selling; identifying customer’s needs; promoting products and/or services; customer objections; utilise sales leads; assess potential prospects; obtain customer information; key sales messages; unique selling points; interpret buying signals; up-selling; cross-selling; close sales; organisational procedures; sales cycle; selling remotely; verbal and non-verbal communication