Promote continuous improvement Legacy
URN: CFACSD9
Business Sectors (Suites): Customer Service (2013), Wood Merchants
Developed by: Skills CFA
Approved:
2015
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2015
Validity
Legacy
Status
Original
Originating Organisation
Original URN
Relevant Occupations
Customer Service Occupations, Goods Handling and Storage occupations, Paper and Wood Machine Operatives, Sales Related Occupations
SOC Code
7219
Keywords
identifying changes; consequences; organising; continuous improvement; customer service; contact centres; developing; improving; communication; problem solving; behaviours; work with others; teamwork; giving information; wood; timber; sales; merchants;