Deliver customer service on your customer’s premises Legacy

URN: CFACSB3
Business Sectors (Suites): Customer Service (2013), Equine Dental Care, Wood Products Manufacturing
Developed by: Skills CFA
Approved: 2016

Overview


Performance criteria

You must be able to:


Knowledge and Understanding

You need to know and understand:


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number


Indicative Review Date

2016

Validity

Legacy

Status

Original

Originating Organisation


Original URN


Relevant Occupations

Customer Service Occupations, Equine Dental Technician, Equine Dentist, Furniture Makers and Other Craft Woodworkers, Horse Dentist, Paper and Wood Machine Operatives

SOC Code

7219

Keywords

Delivery; premises; homes; customer service; communication; problem solving; behaviours; work with others; team working; Contemporary Furniture Making; Traditional Furniture Making; Bed Making; Frame Making; Component Manufacture; Veneering; Modern Upholstery; Traditional Upholstery; Soft Furnishing; Cutting; Sewing; Hand Finishing; Furniture Restoration; Furniture Repair; panels; stairs; pallets; flooring systems; frames; fire doors; windows; spraying systems; external doors; internal doors (non-fire doors); architectural woodworking products; kitchens/cabinet making