Document 4 of 8 Occupational Standards

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Deliver customer service on your customer’s premises

Download full version:

UM 04 Feb 2010.pdf (pdf: 77k) - English version

Reference ID:
019NUM04

Suite:
Utility Metering

Overview:

This theme covers customer service behaviours and processes that have most effect on the customer experience during Customer Service delivery.

Keywords: Utilities,Metering,Engineering

Version number:
1

Creation date:
03/03/2010

Other Suite(s) NOS appears in:

Document 4 of 8 Occupational Standards

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For further information

Address

Energy and Utility Skills
Friars Gate 2
1011 Stratford Road
Shirley
Solihull
B90 4BN

Telephone

0845 0779922

Fax

0845 077 9933

Email

enquiries@euskills.co.uk

Web site

www.euskills.co.uk

Enquiries for occupational standards contact:

Julie.cooper@euskills.co.uk

Standards URL:

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